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Art Classes and Events for Kids and Adults Alike

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Cancellation Policy

At Firehouse Pottery & Arts in Mount Airy, Maryland, we want to make sure that you are well guided by our terms and policies. Please take the time to review the information below for your reference.

Classes 

We require 5 days cancellation on all glass classes for a full refund. Most of the classes sell out so we may have customers on a waitlist. You may also apply funds to reschedule your glass class for a future date.


Failure to show up for your glass class will result in the loss of 50% of the cost of the class. If you have not rescheduled your class within 30 days from the original cancellation time frame you will receive 50% toward another class or toward paint-your-own pottery class. There will be no refunds after 90 days of the canceled class.


There is a minimum registration of 5 attendees per session. We will contact you before registration is over to make rescheduling or refund arrangements if your session is canceled.

Sip-N-Paint

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Sip-N-Paint

We require 5 days cancellation on all Sip-N-Paint sessions for a full refund. You will be able to reschedule your class if notified in that time frame. Failure to show up for your reservation will result in the loss of 50% of the cost of the session.


If you have not rescheduled your class within 30 days from the original cancellation time frame, you will receive 50% toward another class or toward paint-your-own pottery class. There will be no refunds after 90 days of the canceled class.


There is a minimum registration of 5 attendees per session. We will contact you before registration is over to make rescheduling or refund arrangements if your session is canceled.

Birthday Parties

Cancellation is required 7 days in advance. We will apply your room rental fee to the new date. Failure to cancel your party within that time frame will result in the loss of your fee.

Camps 

Should there be a need for cancellation, please notify us 30 days prior the first day of camp for a full refund. After 30 days the full cost may be applied to a different camp or you may request a refund based on the notification. You will get 80% back 3 weeks prior, 70% 2 weeks prior, and 50% 1 week before the supposed start date. Take note that you may at any time apply for a future camp.


There is a minimum registration of 4 campers per session. We will contact you before registration is over to make rescheduling or refund arrangements if your session is canceled.

 

Please call the studio if you have any questions or concerns regarding our policy. We will evaluate each situation on an individual basis.

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